![]() ![]() He was a finalist for the Ernst and Young Entrepreneur of the Year Heartland award in 2020. Cardella is personally involved in all aspects of the business, including client services and company culture development. The Company prides itself on a true people-first culture that resembles “family” across each of its sites. Cardella, an industry veteran, and serial entrepreneur. In addition to paid training, these jobs will come with a superior pay scale, great benefits, and the excellent work environment that TLC Associates is best known for globally. Our goal is to replicate the amazing work culture and the environment from our other sites into this new location, and welcome team members into a new career, not just a new job with us.” TLC’s founder, Tom Cardella commented, “The Dominican Republic is a nearshore market with a tremendous talent for our industry. The newest site is conveniently located at Tiradentes Avenue Plaza near 27 de Febrero Avenue in the Capital city, Santo Domingo. The company supports many of the USA’s leading brands across many verticals and currently operates from two partner locations in the Dominican Republic. TLC Associates is a high-touch, third-party contact center service provider, headquartered in Cedar Rapids, Iowa. ![]() The company’s success over the past three years in the Dominican Republic prompted TLC to make a direct investment to support its need for expansion. The Company is looking to hire 300 customer experience representatives and support staff in 2021. ![]() TLC Associates Bringing Over 300 jobs to Santo Domingo Contact Center Firm Known Best for Amazing Work Cultureĭecember 16, 2020-Cedar Rapids, IA– TLC Associates, an Iowa-based provider of high-quality customer contact solutions, announced today that is hiring immediately for its third location in the Dominican Republic. ![]()
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